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Ways to convince your suppliers to get on to e-invoicing

19 January 2022

When you’re implementing e-invoicing, onboarding your suppliers is critical. But if you put yourself in the mind of your suppliers, they’re probably thinking:

  • “just another requirement to comply with”
  • “I don’t have the money to do this”
  • “this’ll just mean extra work for my team”.

There are a few points that can put your suppliers’ minds at ease. Here are a few:

E-invoicing can actually make e-invoicing easier

E-invoicing is designed to be simple. Suppliers just need to raise an invoice in their software as usual, some may need to press a different button, but once that’s done, it’ll go directly to their customer’s software. There’s no need to download any PDFs, email them, or anything like that. It’s like magic.

There are options to send e-invoices for free!

If your suppliers can’t integrate with their invoicing software, they can look for low cost or even free web portal solution. This is particularly important for your smaller suppliers who are looking for a cost-effective way to send you e-invoices. Colladium is one option for this group of suppliers – it’s a web portal where they can login and send e-invoices for free.

They’ll get paid faster

Cash flow is key for any business particularly smaller suppliers. Turn your e-invoicing efficiencies into an incentive for your suppliers by providing faster payments when they send e-invoices.

E-invoicing will likely lead to fewer disputes

If your suppliers start sending e-invoices the chance of errors are reduced. Why’s that important? Well, it means that you’ll have fewer disputes, improving supplier relationships.

It’s a great way to start their digital transformation journey

Manual, paper-based trading is outdated and inefficient. Some of your suppliers may be considering a move to more digital solutions. E-invoicing is a great way for suppliers to get started on their digital transformation.

Now when you’re communicating with your suppliers, keep things clear and simple

The process for onboarding can be a bit overwhelming for your suppliers. Here are some ways to keep them at ease:

  • Give them options for compliance
    If they’re already e-invoicing ready get your partners to start sending you e-invoices. If not, offer them a portal solution like Colladium, which is free.
  • Set clear timelines for when you want things completed
    Communicate expectations of when you want your partners to start sending you e-invoices.
  • Keep regular contact with suppliers to monitor progress and assist with enquiries
    Make sure you have a dedicated contact for enquiries and keep in touch with your partners to make sure they’re achieving deadlines.

In conclusion…

The best ways to get your suppliers onboarded is to not just think about the benefits for yourself, but the benefits for your suppliers too. The best way to convince your suppliers is to promote the benefits:

  • minimal changes to suppliers’ invoicing processes
  • free e-invoicing options
  • faster payments
  • fewer errors leading that could lead to disputes
  • a great way to start their digital transformation journey.

If you’re interested in learning more about onboarding suppliers to e-invoicing, get in touch with our team.

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