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The benefits of EDI integration with your 3PLs

17 February 2022

As a supplier, your EDI focus is usually on complying with your retailers’ requirements. But you can really make EDI work for you with your third party logistics (3PL) providers.

Rather than emailing or calling your 3PL to ask them to depsatch an order, send requests off to them by EDI – just like how your customers send you orders. When an order comes in from a customer of yours, automatically have it sent off to your 3PL, or approve it before it’s sent, and it’ll go directly into your 3PL so it can be despatched as quickly as possible. It’s a great way to get more out of your EDI investment. Here are more reasons to connect with your 3PLs via EDI…

Automate, automate, automate. Spend less time on manual processing

One key benefit of using EDI with your 3PLs is automation. You can:

  • avoid emailing or calling logistics partners to organise deliveries
  • avoid manually inputting delivery and logistics information into an email or other software
  • keep customers updated with shipping updates or ASNs.

Reduce costs

By automating processes, you reduce the need for extra staff during busy periods. You also reduce costs from manual input errors and don’t need to worry about printing costs.

Improve your customer service

Integrating EDI requires fewer steps with your logistics partners and 3PLs. This speeds up your requests for deliveries and gets goods to customers faster. EDI integration also reduces the risk of errors leading to delays in shipment. And it keeps your customers up to date with their deliveries.

How to get started

Get your communications ready and get connected to your 3PL partners. They have two options to get onboarded, they can either:

  • connect directly with their software to automate the sending and receiving of EDI messages. This can be done through an EDI provider like MessageXchange. They will work with your 3PL and logistics partners to tailor a solution for their requirements. If your partners are already using EDI, they can work with your EDI provider to onboard.
  • send and receive EDI messages using a web portal like Colladium. With our new 3PL functionality, your logistics partners can seamlessly connect to you from anywhere using the internet. If you’re a supplier to Coles or Woolworths, receive an order and when you respond to it, you can assign each item to a 3PL (or even split an item between multiple 3PLs). The 3PL will complete the advanced shipping notice, which’ll go back to the retailer and you’ll have a copy too, then you can continue to issue the invoice. Learn more here.

Interested in learning more about getting your 3PLs sending and receiving EDI messages? Get in touch with our team.

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